Lovion INSTALLER PORTAL Installation Technician Directory

Screenshot mit Features

Certifying specialised Companies and Specialists efficiently

The browser-based module Lovion INSTALLER PORTAL supports the certification process for including service providers and third-party companies in the installation technician directory. Starting from the application process to the long-term licence renewal, all process steps are visible and enable efficient and direct communication between service providers and the responsible utility company. The user-specific authorization for portal users enables buttons to be configured individually for certain types of users. This makes it easier for installation technicians or specialised companies to use the portal. By providing the necessary tools, data and document uploads are supported during each application process.

Certifying Specialists according to the rules and regulations of BDEW and LIA

The certification of installation technicians and specialists is done in the Lovion INSTALLER PORTAL. This depends on their respected specialist qualification. Qualification documents required by the rules and regulations of the Bundesverbands der Energie- und Wasserwirtschaft e.V. (BDEW) and Landes-Installateurausschuss (LIA) are automatically requested. The applicant can quickly and easily upload these documents in the portal.

Status Overview of current Applications

The applicant is notified after the application has been successfully transmitted via the Lovion INSTALLER PORTAL. Furthermore, the specialised company or installation technician has an overview of their current application's processing status in the portal. The information is automatically available by implementing Lovion INSTALLER.

Transparent Certification Process with the help of Flaws

Information about flaws in the application is automatically sent to the applicant vie the Lovion INSTALLER PORTAL. In addition, the applicant is provided with an interface for viewing and correcting the flaws.

Scheduling Workshop Inspections

Inspecting workshops for the certification of specialised companies is also managed in the Lovion INSTALLER PORTAL. The specialist company is provided with a suitable interface for communication and editing tools during all processing steps. When the on-site appointment is confirmed, additional information can be communicated via the portal.

By implementing the module Lovion INSTALLER, the results of workshop inspections can be transmitted immediately.

In the process step workshop inspection, flaws can be documented and directly edited by the specialist company.

Easy and direct Customer Communication

The application for certifying installation technicians or specialised companies through the Lovion INSTALLER PORTAL enables close and direct communication between all involved parties. Prior to the expiration date of the certificate, the installation technician or specialised company automatically receives a notification per e-mail. It contains information regarding the expiration date as well as renewal options via the Lovion INSTALLER PORTAL.

Next to the process-orientated option of communicating with service providers and utility companies, Lovion MESSAGE also offers direct communication tools.

Messages and documents can be sent to simplify the application process.

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