Lovion ERP CONNECT integrating Business Data

SAP Interface for the modules IS-U, PM, PS, MM, HR and CATS

Lovion ERP CONNECT is the technological link between Lovion and the ERP systems within the system architecture, predominantly SAP. The following schematic depiction offers a rough overview of the system architecture and supported SAP modules.

Operating Method

Lovion CONNECT can communicate with functions in SAP on various levels. One option is to bundle individual transactions into one main request, for example, to retrieve all instances of a specific type of contract and procedure, technical places, equipment or notifications. A further method enables SAP contracts and notifications to be created individually when tasks are approved in Lovion.

Pull Method

The so-called pull method is used for planned measures. Lovion WORK retrieves planned maintenance contracts in SAP using different filtering criteria to further plan operations. The WORK preparation takes into account all relevant substructures of the contract as well as the contract itself. The contract data and the execution thereof is processed using the structure in Lovion WORK and Lovion TASK. This can vary, depending on the process type or scenario. Relevant notifications and contracts are adopted via remote function calls using the following filter functions:

• Date range
• System status
• Customer status
• Notification type
• Contract type

Push Method

The push method enables information from an SAP contract to be further edited in Lovion WORK. The information exchange is steered in SAP. This method is aimed to directly manage workflows not included in planned measures. Lovion ERP CONNECT allows relevant data to be saved intermediately in a special database structure in order to process tasks. These structures are used for online/offline references, for example for reference objects. In addition, SAP contracts and notifications can be created depending on Lovion tasks related to the contract. When the status of notifications and contracts changes, this information is directly transmitted to SAP workflow events. Furthermore, individual Lovion contracts Lovion (for example, repair tasks created in SAP or contract packages such as the annual hydrant maintenance) can be referenced to a permanent SAP contract in Lovion.

Data Foundation

During the bidirectional data transfer between the two systems, the following data is taken into account:

• Contract type
• Responsible working station
• Planning group
• Processing deadlines
• Work instructions
• Defined Procedures
• Notifications, if available